Thank you for choosing our product/s. We strive to provide high-quality products and excellent customer service.
Please review our return and refund policy for our products below:
1. Returns:
- Due to the nature of medicine products and health regulations, we do not accept returns on any medicine products that have been shipped and delivered unless they are damaged or defective upon receipt.
- If you receive a damaged or defective medicine product, please contact our customer service team within 48 hours of receiving the product to arrange for a return or exchange.
- To be eligible for a return or exchange, the medicine product must be unused, unopened, and in its original packaging.
2. Refunds:
- If you are eligible for a refund due to a damaged or defective medicine product, we will issue a refund to the original payment method used for the purchase.
- Refunds will be processed within 5-7 business days upon receiving the returned product and confirming its condition.
- Shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to our error.
3. Cancellation:
- Orders for medicine products cannot be cancelled once they have been processed and shipped. Please double-check your order before completing the purchase.
4. Contact Us:
- If you have any questions or concerns about our return and refund policy for medicine products, please contact our customer service team for assistance. We are here to help and ensure your satisfaction with your purchase.
Please note that this return and refund policy is subject to change without prior notice. Thank you for your understanding and cooperation.
